National Creditors Connection, Inc. ratings, reviews and complaints - Business Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against National Creditors Connection, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

NCCI is a full service borrower contact company offering an array of business solutions. As a service provider to a wide range of financial institutions we know the importance of developing solutions that address our clients unique business needs.

Primary Contact:	Richard Rodriquez (President)
Business Started:	9/29/1992
Social:

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Licensing

In the State of California, Collection Agencies are no longer required to have a specific state license and bond. Collection Agencies do have laws they must follow and provisions may apply to creditors, as well as anyone who sell forms for debt collection. Creditors may also be required to comply with California's Fair Debt Collection Practices Act. Attorneys are excluded because they are covered by State Bar provisions.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

N C C I

Websites:
There are no additional web sites.

Contacts:

Joanna Aldada (Complaints)

Charles Williams (VP of Information Technology)

Customer Service

Lori Lynn (VP of Internal Operations)

Trish Valenzuela (Assistant General Council and Complaints Manager)

Other Categories:

Other Financial Services

Collection Agencies

Addresses:

9140 West Dodge Road, Suite 408, Omaha, NE, 68114

3030 LBJ Fwy, Suite 1100, Dallas, TX, 75234-2702

Reputation Report

National Creditors Connection, Inc.

Complaints and Resolutions

Other Information