National Financial Lending, LLC ratings, reviews and complaints - Loan Companies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against National Financial Lending, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is commercial real estate loans.

Primary Contact:	Dan J. Harkey (President)
Business Started:	5/2/1996
Social:

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Licensing

California Department of Business Oversight

Verified License

License Number: 6038185
Status: Not Found

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company advised the BBB on December 27, 2006 that their company provides commercial real estate loans only, and does not engage in homeowner advance fee loan activity. Another company, using the same name, "National Financial Lending, Inc.," located in Boston, Massachusetts, has been the subject of complaints to the BBB concerning advance fee loans. Clients are asked to wire money via Western Union to a Canadian account, and wait for processing. The loans are not issued as agreed, and the customers are unable to secure refunds of the advance fees. The company in Boston may now be using the name, "National Lending Corporation."

This company should not be confused with any other company. They have no other locations, and use only the phone number stated in this report. They are a California Corporation, file number C1783071, active since 5/2/1996. If you are solicited by a similar company, and have any doubts on the integrity of the solicitor, please report the problem to your local BBB, and to the authorities

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Reputation Report

National Financial Lending, LLC

Complaints and Resolutions

Other Information