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National Harbor Waterfront complaints

165 Waterfront Street
National Harbor, MD 20745
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(877) 628-5427

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Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against National Harbor Waterfront closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against National Harbor Waterfront

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RESPONSE: Complaint was not answered Amount in Dispute: $80,000.00 Amount Settled: $0.00

Customer Complaint


We are experiencing financial struggles and my husbands decline health issues. We are no longer able to afford this time share. We felt pressured and obligated to upgrade to more points. Even after repeatedly saying no and expressing that we can't afford it. We were promised a lot of things being part of Wyndham. We are very disappointed in this company. We feel scammed by them. Resolution Sought We would like for this company to understand that we can't afford this time share and would like to give it back.

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