Find a reputable business?

Complaints and Resolutions

100 Winchester Circle
Los Gatos, CA 95032
| Get Directions

(408) 540-3700

http://www.netflix.com

Online 24/7

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$2,135.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Read More

Complaint Closing Statistics

27 complaints against Netflix, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
27 Unanswered

27 complaints against Netflix, Inc.

Sort by

1/28/2021

RESPONSE: Complaint was not answered Amount in Dispute: $12.99 Amount Settled: $0.00

Customer Complaint

1/4/2021

I've been charged 2x monument for the last 6 months. They refuse to delete my bank info job my request Resolution Sought Cancel my card and refund my money owed to me

Read More

1/17/2021

RESPONSE: Complaint was not answered Amount in Dispute: $1,000.00 Amount Settled: $0.00

Customer Complaint

12/22/2020

I do not have internet hooked to my TV, etc., yet I have been stuck paying for Netflix for over a year. Can't even get acct #, just email that they send bill to:LaraDaspit @live.com Resolution Sought Refund all fees.

Read More