I have spent the better of a day and a half trying to activate a gift card that I had purchased for a friend of mine. He returned the card to me because when calling to activate the card a computer generated voice requests your social security number. He refused to give that information. I don not believe it is appropriate to ask for the SS#. After the card was returned to me , I proceeded to call and try to speak with a representative. This is not possible. I then emailed the company as they have an email address to activate on line. Again it was not possible to speak with anyone, just again requesting a SS#. Finally about an hour ago I listened to all the options, more carefully, and used the option of not having a SS#. A live person answered, and after much discussion was told I did not need SS# to use the card for goods purchases only. According to policy I will be charged 1 to 2 dollars per purchase. On the back of this card, in the smallest print possible is a whole list of various fee charges. I purchased this card by accident, thinking all Visa cards were the same. Investigate this company and remove them from the market as it is preying on people and accessing information inappropriately. Not being able to connect with a representative is inexcusable and only being able to do so is to say "I don't have a SS#. Is wrong. Please pursue this matter. I am also going to speak with the business I purchased this card from.
Send a Message
Was this review...?