Nextbook USA

136 North Grand Central Avenue #148
West Covina, CA 91791
Phone: (888) 415-5177
Contact: Customer Service -
Company ID: 100115890


The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.

Date
Complaint and Response Summaries
04/16/2019
Customer Complaint:

Company Response:
03/31/2019
Customer Complaint:

Company Response:
02/20/2019
Customer Complaint:

Company Response:
02/05/2019
Customer Complaint:

Company Response:
10/11/2018
Customer Complaint: Contacted them twice with problems in the tablet continually. Found out today the website... telepho... Read More

Company Response: Our warranty does not cover refunds.
10/31/2017
Customer Complaint: Can't play any games or stay on Facebook or any other item then it shuts off

Company Response:
10/04/2017
Customer Complaint: The last two days 09/05/17 my my next book is having a freeze problem. It won't get passed the booti... Read More

Company Response:
09/26/2017
Customer Complaint: Notebook shuts off every 5 minutes or so due to "thermal event."

Company Response:
08/24/2017
Customer Complaint: Paid $227.00 for this piece of junk! I advise everyone not to buy it!

Company Response:
07/23/2017
Customer Complaint: This tablet was only used less than half a dozen occasions and suddenly will no longer charge and no... Read More

Company Response:
07/03/2017
Customer Complaint: This company has the worst customer service I've ever encountered.

Company Response:
04/20/2017
Customer Complaint: I got a nextbook Ares 11A for Christmas and 0n 3-13 my screen went blank

Company Response: Consumer's tablet will be replaced once her defective tablet is received.