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Noble Gold Investments complaints

1 South Fair Oaks, Suite 207
Pasadena, CA 91105
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(877) 646-5347

Monday - Friday: 7:00 AM - 6:00 PM
Saturday - Sunday: Closed

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Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Noble Gold Investments closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Noble Gold Investments

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RESPONSE: Complaint was not answered Amount in Dispute: $581,353.00 Amount Settled: $0.00

Customer Complaint


I saw ad about investing ira money in gold and I was worried about the stock market crashing. I stupidly put ALL my ira money investing in gold and silver since I am retired and don't want the ups and downs of stock market. I contacted them and when I asked about fees they said several times it was $230 a year. So after 3 weeks of setting up brokerage account I finally made the purchase. When I looked at my account it wasn't over $581k that I put in it was at $497k. I thought it was a mistake but when I talked to the salesman he said it was right because it was at the spot price, which they never bothered to explain because if they did I would have said NO WAY! I then asked him what the real value was and he said maybe 1 to 2 more which is still way too much fee which they never told me about. I said I wanted to cancel right away and they did agree. Now I am nervous and scared because they won't return my money for 2 weeks or more and I can't sleep at night thinking they are going to scam me. Is there anyone that can help me please? Resolution Sought Refund money immediately not wait for 2 or more weeks

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