NPG Asphalt Services ratings, reviews and complaints - Earthwork and Paving Contractor

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against NPG Asphalt Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Our Mission is to provide the best asphalt construction services. We use modern equipment and techniques backed by experience to achieve these goals. We invite you to learn more about the benefits of hiring us for your next paving or concrete project

Primary Contact:	Jeffrey Nelson (President )
Business Started:	3/7/1990
Social:

About NPG Asphalt Services

NPG Corporation is a family owned business that was started in 1961. NPG Corporation employs 50-70 field employees and has an office staff of 12 to ensure prompt and reliable service. We are licensed, bonded and insured with A+ carrier. Our intent is to provide our customers with prompt, reliable and affordable services. We stand behind all our work and guarantee that its of the highets quality in the industry. Our services offered are carried out by professional trained personnel offering the latest technology.

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Licensing

California State Contractors License Board

Verified License

License Number: 664779
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

NPG, Inc

Nelson Paving & Sealing

NPG Corporation/Goldstar Asphalt Products

Websites:
There are no additional web sites.

Contacts:

Kari Nelson-Bryson (Customer Relations - Dispatch )