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15805 Stagg Street
Van Nuys, CA 91406-1922
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(888) 895-6205

http://www.nutrohealth.com

Monday-Friday from 9:00am to 5:00pm PST

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Total Amount in Dispute:
$1,179.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

2 complaints against Nutro Health closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
2 Unanswered

2 complaints against Nutro Health

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7/14/2021

RESPONSE: Complaint was not answered Amount in Dispute: $1,000.00 Amount Settled: $0.00

Customer Complaint

6/18/2021

My yorkie has been eating the Nuto feed clean dog food. He has been diagnosed with heart murmur and chf. I see all the studies on how grain free dog foods are causing this in many dogs. He has always been completely healthy. I have 2 cases of this dog food and will not be feeding it to him. Resolution Sought Pay his vet bill and refund my money on food. Makes me sick how many other dogs experience this.

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2/9/2020

RESPONSE: Complaint was not answered Amount in Dispute: $179.16 Amount Settled: $0.00

Customer Complaint

1/13/2020

Amts of 89.82 & 89.84 were taken out of my acct. I never ordered this! Why was this done? Please credit my acct immediately Resolution Sought Refund if 179.16

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