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Ontario Health Care Center

371 inquiries |
Rehabilitation Services

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1661 Euclid Avenue
Ontario, CA 91762 | Get Directions

(909) 984-6713

http://www.ontariohealthcarece...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/11/2018 Tiffany P.

This center treated him as a hospice patient and didn't attend to his illness seriously and failed to properly care.

After my dad was in a horrific car accident he was placed in to Ontario health center to recover at which he was to be transported to multiple Dr. Appts. Due to the failure of giving him pain medication he was unable to successfully go to his appointments. Within this time he was doing physical therapy and he was left in his wheel chair and wanted to get back to his bed. They left him so long and he decides to try to put his self back in bed and fail and broke his hip. He was transported to hospital to have hip surgery and they also found out he had lung cancer in March. After discovering this he went through hip surgery and placed back to Ontario health center. They left him severely dehydrated and with pneumonia he is now in a new hospital fighting cancer at which has taken over his whole body. This center treated him as a hospice patient and didn't attend to his illness seriously and failed to properly care. Do not leave your loved ones here they are worth a fight and thrive to live.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Ontario Health Care Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is rehabilitation services.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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