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Optima Tax Relief, LLC

 Member | 20,358 inquiries |
Tax Negotiator

3100 Harbor Blvd., Suite 250
Santa Ana, CA 92704
| Get Directions

(800) 536-0734

http://www.optimataxrelief.com

Monday-Saturday: 7:00 AM-6:00 PM

Company Rating

A

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Customer Reviews

based on 878 reviews.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

94 complaints closed in last 3 years.

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Membership Information

proud-member

Proud member since 06/18/2012
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 7/1/2020

Transferred to 5-6 different case managers

People at Optima are knowledgeable, but just not personable , I got transferred to 5-6 different case managers anytime I had a question and ask for my rep. They would have to put a make a report for my rep. To call me and would take 24-48 hours sometime they wouldn't call. I'd call back and see what happened and they would say " oh u got a new case manager" at the end I resolved with a so What favorable result. But even after I finish paying they couldn't guarantee that I would t owe the IRS anymore .

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Complaints and Resolutions

Total Amount in Dispute:
$760,551.00

Total Amount Settled:
$760,551.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to complaints presented to them.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

94 complaints against Optima Tax Relief, LLC closed in last 3 years.
Complaints Type of response
2 Making a full refund, as the consumer requested
5 Making a partial refund
69 Agreed to make an adjustment
4 Refusing to make an adjustment
14 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

Optima Tax Relief is a full service Tax Resolution firm that can handle almost any IRS or State Tax Issue. Our Tax Professionals offer Tax Consultation, Tax Resolution, Tax Preparation & Compliance, and Tax Settlment/Negotiation Services.

Primary Contact: Inquiry Department
Business Started: 6/2/2010
Social:
About Optima Tax Relief, LLC

The Optima Tax relief team has had one vision since inception – to help Americans nationwide deal with the aggressive collection policies of the State/IRS tax agencies. As we know, tax issues can create great stress, depression, and anxiety. It can seem overwhelming when an individual tries to take on these collection agencies by themselves while being at risk of garnishments or property seizures. Optima Tax Relief puts its experience to work, understands how to deal with these issues, and takes the burden away from you.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Tax Relief Partners
Taxes to Zero

Websites:
There are no additional web sites.

Contacts:

Alex Edens (Vice President of Customer Care)
David King (CEO)
Harry Langenberg (Managing Partner)
Jesse Stockwell (Managing Partner)
Kevin Giordano (VP, Servicing)

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