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Optima Tax Relief, LLC

 Member | 24,450 inquiries |
Tax Negotiator

3100 Harbor Blvd., Suite 250
Santa Ana, CA 92704
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(800) 536-0734

Monday-Saturday: 7:00 AM-6:00 PM

Company Rating


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Customer Reviews

based on 1016 reviews.

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Complaint Experience


Complaint Resolution Index (CRI)

122 complaints closed in last 3 years.

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Membership Information


Proud member since 06/18/2012
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 11/16/2021

Left still owing the same amount money that I went to get help for.

A terrible experience. After 16 months of starting with Optima I'm just finding out the 2 - 3 tax returns weren't excepted even tho they supposedly where filled 12 months, even tho they told me everything was taken Care of and I don't owe anything to the IRS of May this year and everything was done with them and that I was gonna actually see Return this year. All I got was a letter in September that I still owe 10,000 and the only return that the IRS received is the one I filled not using there CPA. I payed this company $6200 to do my taxes incorrectly and assure me that my process was complete and I was just Better off taking that money and paying the IRS with that. Now I payed them that money and still have to pay the IRS same amount I owed them. They don't negotiate nothing they are just expensive CPA company that my do the Job they claim. Optima should actually return my money so I can pay the IRS, because now I'm in fear of getting my wages garnished with a family to provide for and they weren't the professional service that the promise to provide me.

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Complaints and Resolutions

Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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Complaint Closing Statistics

122 complaints against Optima Tax Relief, LLC closed in last 3 years.
Complaints Type of response
2 Making a full refund, as the consumer requested
4 Making a partial refund
90 Agreed to make an adjustment
12 Refusing to make an adjustment
14 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

Optima Tax Relief is a full service Tax Resolution firm that can handle almost any IRS or State Tax Issue. Our Tax Professionals offer Tax Consultation, Tax Resolution, Tax Preparation & Compliance, and Tax Settlment/Negotiation Services.

Primary Contact: Inquiry Department
Business Started: 6/2/2010
About Optima Tax Relief, LLC

The Optima Tax relief team has had one vision since inception – to help Americans nationwide deal with the aggressive collection policies of the State/IRS tax agencies. As we know, tax issues can create great stress, depression, and anxiety. It can seem overwhelming when an individual tries to take on these collection agencies by themselves while being at risk of garnishments or property seizures. Optima Tax Relief puts its experience to work, understands how to deal with these issues, and takes the burden away from you.

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info


Tax Relief Partners
Taxes to Zero

There are no additional web sites.


Alex Edens (Vice President of Customer Care)
David King (CEO)
Eric Huxtable (Dispute Resolution Manager)
Harry Langenberg (Managing Partner)
Jesse Stockwell (Managing Partner)

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