Optima Tax Relief, LLC

3100 Harbor Blvd., Suite 250
Santa Ana, CA 92704
Phone: (800) 536-0734
Contact: Inquiry Department -
Company ID: 100115586


The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.

Date
Complaint and Response Summaries
01/01/2017
Customer Complaint: They are a Scam

Company Response: Optima Tax has reached out to the client to address his concerns but we have yet to receive any corr... Read More
01/01/2017
Customer Complaint: We quit paying them the monthly payment because we never received anything from them.

Company Response: Optima Tax has reached out to the client to address their concerns in an effort to establish a mutua... Read More
11/22/2016
Customer Complaint: Absolutely no negotiations, reduced amount, payment terms, options, etc were made in the first phase

Company Response: Optima Tax's management has been in contact with the client and we have come to a mutual resolve.
10/20/2016
Customer Complaint: This company had in no way advocated for me as a client, they have misrepresented themselves and hav... Read More

Company Response: Optima Tax has reached out to the client to address her concerns since receiving the complaint in an... Read More
08/28/2016
Customer Complaint: Incorrect tax status statements by Optima Tax Relief

Company Response: Optima Tax has reached out to the client to address their concerns prior to receiving the complaint
08/24/2016
Customer Complaint: Lied about money owed to boost commissions.

Company Response: Optima Tax has reached out to the client to address their concerns and we have worked out a mutual a... Read More
08/10/2016
Customer Complaint: Promised 'significant reduction in tax liability'.

Company Response: Optima Tax has reached out to the client to address their concerns while working towards a mutual re... Read More
07/25/2016
Customer Complaint: Like other reviewers, I expected Optima Tax "Relief" to at least negotiate the penalties and interes... Read More

Company Response: Optima Tax has reached out to the client to address their concerns and have been working with the cl... Read More
05/18/2016
Customer Complaint: We paid Optima almost $7000.00 to have our $50,000.00 tax issues resolved.

Company Response: Optima Tax has reached out to the client to address their concerns and we are working towards a mutu... Read More
05/18/2016
Customer Complaint: Resolve tax problems that didn't get resolved

Company Response: Optima Tax has reached out to the client to address their concerns. Please be advised we had already... Read More
04/21/2016
Customer Complaint: They did not negotiate they just set me up on a payment plan.

Company Response: Optima Tax has reached out to the client to address their concerns and is currently working towards ... Read More
04/10/2016
Customer Complaint: I advised them I could only pay $50.00 month to the IRS. They negotiated $150.00 a month.

Company Response: Optima Tax's management has been in contact with the client and have come to a mutual resolve.