Optima Tax Relief, LLC

3100 Harbor Blvd., Suite 250
Santa Ana, CA 92704
Phone: (800) 536-0734
Contact: Inquiry Department -
Company ID: 100115586


The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.

Date
Complaint and Response Summaries
01/08/2018
Customer Complaint: I paid 6000.00 dollars and received nothing.

Company Response: Optima Tax's management had been in contact with the client dating back to August of 2016 in an effo... Read More
12/07/2017
Customer Complaint: This company uses fear based advertising and false statements of reduced tax balances to string you ... Read More

Company Response: Optima Tax's management established contact with the client upon receiving the complaint, and we’re ... Read More
11/21/2017
Customer Complaint: I requested a detailed receipt of hours worked on my file. I was told $495 for investigation and $19... Read More

Company Response: Optima Tax's management had been in contact with the client prior to receiving the complaint and we ... Read More
08/07/2017
Customer Complaint: My understanding was along as they were representing me my wages wouldn't be garnished. As, June 23... Read More

Company Response: Optima Tax's management had been in contact with the client since receiving the complaint and we hav... Read More
08/02/2017
Customer Complaint: They have not performed as promised.

Company Response: Optima Tax's management had been in contact with the client in an effort to formally address his con... Read More
07/24/2017
Customer Complaint: Since working w/ them Our federal taxes increased over $11K and we keep getting bills from the IRS, ... Read More

Company Response: Optima Tax's management has established communication with the client to address the concerns as out... Read More
07/24/2017
Customer Complaint: I have paid this company $2500, and to date, I have not received any written documentation of what p... Read More

Company Response: I have received a communication today that my case with Optima Tax has been resolved by the chief E... Read More
07/13/2017
Customer Complaint: they knew the IRS guidelines before they took all my money. At no time did they tell me they might ... Read More

Company Response: Optima Tax's management has established communication to address the client’s concerns as outlined i... Read More
06/11/2017
Customer Complaint: I asked to have an amended tax return filed for 2014 and 15 in February

Company Response: Optima Tax's management has established communication to address her concerns over tax years 2014 an... Read More
05/28/2017
Customer Complaint: Did not do what they said they would cost me more

Company Response: Optima Tax's management had been in contact with and we’re working towards a mutual resolve.
05/08/2017
Customer Complaint: The cost was to be $1.000.00 up to $4.000.00 Instead they raised to $6.500.00 and raised it again to... Read More

Company Response: Optima Tax's management had been in contact with the client multiple times before receiving the comp... Read More
03/08/2017
Customer Complaint: I feel that I have been taken for a ride

Company Response: Optima Tax has attempted to contact the client prior to receiving the complaint to address her conce... Read More