Optima Tax Relief, LLC

3100 Harbor Blvd., Suite 250
Santa Ana, CA 92704
Phone: (800) 536-0734
Contact: Inquiry Department -
Company ID: 100115586


The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.

Date
Complaint and Response Summaries
07/21/2017
Customer Complaint: Since working w/ them Our federal taxes increased over $11K and we keep getting bills from the IRS, ... Read More

Company Response: Optima Tax's management has established communication with the client to address the concerns as out... Read More
07/21/2017
Customer Complaint: I have paid this company $2500, and to date, I have not received any written documentation of what p... Read More

Company Response: I have received a communication today that my case with Optima Tax has been resolved by the chief E... Read More
07/13/2017
Customer Complaint: they knew the IRS guidelines before they took all my money. At no time did they tell me they might ... Read More

Company Response: Optima Tax's management has established communication to address the client’s concerns as outlined i... Read More
06/11/2017
Customer Complaint: I asked to have an amended tax return filed for 2014 and 15 in February

Company Response: Optima Tax's management has established communication to address her concerns over tax years 2014 an... Read More
05/28/2017
Customer Complaint: Did not do what they said they would cost me more

Company Response: Optima Tax's management had been in contact with and we’re working towards a mutual resolve.
05/08/2017
Customer Complaint: The cost was to be $1.000.00 up to $4.000.00 Instead they raised to $6.500.00 and raised it again to... Read More

Company Response: Optima Tax's management had been in contact with the client multiple times before receiving the comp... Read More
03/08/2017
Customer Complaint: I feel that I have been taken for a ride

Company Response: Optima Tax has attempted to contact the client prior to receiving the complaint to address her conce... Read More
03/05/2017
Customer Complaint: He has done nothing on the case since then

Company Response: Optima Tax had been in contact with the client prior to receiving the complaint to address his conce... Read More
02/09/2017
Customer Complaint: After couple of weeks they needed power of attorney from that more money was ask for 10.000.00 tha... Read More

Company Response: Optima Tax has reached out to the client to address his concerns, and we have come to a mutually sat... Read More
01/01/2017
Customer Complaint: They are a Scam

Company Response: Optima Tax has reached out to the client to address his concerns but we have yet to receive any corr... Read More
01/01/2017
Customer Complaint: We quit paying them the monthly payment because we never received anything from them.

Company Response: Optima Tax has reached out to the client to address their concerns in an effort to establish a mutua... Read More
11/22/2016
Customer Complaint: Absolutely no negotiations, reduced amount, payment terms, options, etc were made in the first phase

Company Response: Optima Tax's management has been in contact with the client and we have come to a mutual resolve.