I'd gotten myself into a mess with the IRS due to not filing over a period of several years. I know that's on me, and nobody else, regardless of the reason(s). I had liens against my bank accounts, and was really in a dire situation. I'd seen Optima's advertising and decided to give them a call. They patiently explained the entire process, and did not pressure me to contract with them to help resolve the situation. Am I satisfied with the process and service I'd received? DEFINITELY! My experience contracting with Optima Tax Relief for their services was GREAT! They were patient and mindful of my situation. All of the people I'd dealt with reminded me when I'd missed a request for documents or other info in a professional, and respectful manner, making me feel as if they were really focused on my best interests. To say that I was relieved at the conclusion of our contract is an understatement. It's not a simple, quick process; and you are definitely involved all along the way, however it is definitely worth it! The staff members that I dealt with were professional, respectful, and concerned about what I thought/felt throughout the entire process, whcih made me feel like I mattered! I've already recommended Optima Tax Relief to others, and will continue to do so, based on my own experience with them...That's the best way I can thank them for the excellent service they provided to me!
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