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Osage National Golf Club

100 inquiries |
Private Golf Courses

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400 Osage Hills Road
Lake Ozark, MO 65049-0000 | Get Directions

(573) 365-1950

http://www.osagenational.com

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/12/2019 Jeff G.

Change their attitude towards customers.

Upon arrival at the course I was told by the cart guy I could be stabbed for having the golf bag I had. I expressed my concerns to the house pro who seemed to shrug it off. Then to the director who not only shrugged it off but told me to go away and I'm not welcome to come back there. Then proceeded to tell me that they were going to call my boss and file a grievance. All because I was told I would get stabbed over my golf bag. Change their attitude towards customers. Not allow harassment from their employees. Joking or not.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Osage National Golf Club closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a golf course.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Osage National Golf Course

Websites:
There are no additional web sites.

Contacts:

Steve Belton (General Manager)

Steve Belton (Manager)

Addresses:

P.O. BOX 1300, Lake Ozark, MO, 65049-1300

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