1,080 inquiries | Long Distance Telephone Companies
(866) 444-0585
http://www.owtel.com
Contact us at (866) 444-0585
Company Rating
AAA
Customer Reviews
based on 1 review.
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Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
No respect!
My wife signed up for Owtel and although she's happy with the cost of the long distance, the company's complete lack of respect for their customers is appalling. We're getting phone calls from them as late as 11:00 at night. They could care less if they wake someone up. Often, when I answer the phone late at night, I'm understandably angry. They'll immediately call me right back just to harass me. What kind of BS company is this!!
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BCA's Summary and Analysis:
Complainants allege poor quality calls billing errors and difficulty cancelling service. Other complainants report that they receive unwanted calls from the company concerning new services or in some cases for past accounts under other customer names. Some customer allege violations of the Do Not Call law.~~The company responds to complaints by correcting billing errors accepting cancelation notices and apologizing for any inconveniences explaining they are merely trying to advertise their services. In most cases the company agrees to remove the complainants name from thier call list to avoid future calling offenses.
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Company Info
OWTEL, provides long distance telephone services. consulting, call centers for residential, commercial and business, ect...
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
This company offers a dial around and direct dial long distance telephone service for anywhere in the world for low by the minute rates. The service is solicited by telemarketers and incentives are provided to current customers for referring others. The company is headquartered in Hong Kong and offers call center services from the Philippines. Dial around service is for telephone customers who make very few long distance calls monthly and have no pre-designated long distance carrier.~~You can drop your current long distance company without switching to another company. If you make very few long-distance calls each month (or no calls at all) you may be able to save money by dropping your long distance company. If you do this you will have no "presubscribed" long-distance company. That means you will not be able to make long distance calls by dialing "1" plus the area code and phone number. However you can still make long distance calls by using dial-around companies. Before choosing a dial-around company do your homework. Ask the company whether any flat monthly charges apply. Also what are the per-minute rates? Are any charges for federal or state programs added? To drop your long-distance carrier contact your local phone company and tell them you no longer wish to have a presubscribed long-distance carrier for your phone line. You local phone company may charge you a small fee to drop your long-distance company the same fee it charges customers who switch long-distance companies and it may charge you a "Presubscribed Interexchange Carrier Charge" directly. If you have questions about your long-distance carrier contact the FCC's Consumer Information Bureau at www.fcc.gov/cib or call 1.888.CALL.FCC. ~Last Reviewed
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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