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Oz Moving & Storage, Inc.

 Member | 679 inquiries |
Moving and Storage Companies

5900 South Eastern Avenue #149
Commerce, CA 90040
| Get Directions

(323) 796-0133

http://www.ozmoving.com/califo...

Monday - Friday 9:00am - 5:00pm
Saturday: By Appointment
Sunday: Closed

Company Rating

AAA

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

proud-member

Proud member since 03/10/2008
This company is a Charter Member of Business Consumer Alliance.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Oz Moving & Storage, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Oz Moving & Storage is more than just a moving company. Oz Moving & Storage offers a wide range of professional moving services unmatched in the industry.

Primary Contact: Carlos Alarcon (Operations Manager)
Business Started: 1/1/1993
Social:
About Oz Moving & Storage, Inc.

It’s our commitment to customer satisfaction that makes Oz Moving & Storage the “Wizard of Moving”. After all, there’s no place like home!

The 8 R’s Of Oz Moving & Storage.

Repeat & Referral Customers – 80% of Oz Moving & Storage clients are repeat clients and referrals by friends and family.

Reputation – In 1993, Oz Moving & Storage did something no other moving company would ever dream of – they started putting the telephone number of the NYS DOT (the government agency that licenses and regulates moving companies) on the back of every truck and in every single advertisement. Every client that called for an estimate was advised to just “call the DOT before making your final decision”. Why did they do this? Simple – to encourage the public and potential clients to educate themselves before choosing a mover. At the time, the moving industry was full of fly-by-night scammers that ripped of people and made millions of dollars before closing up shops and re-opening under another name. By drawing the client in with a “low-ball” price, they continued to get rich at the public’s expense, and make it harder for legitimate hard working companies to make a living. What did this lead to? Local NYC Movers cleaning up their act. It became harder for scammers to scam now that people were informed, and when the consumers were scammed, they called the DOT to help resolve their issues. It also helped the DOT and FBI pin down the criminals. The more people were educated, the more they turned to the DOT and the more information and evidence they were able to collect. While we may not be most loved among our competition, our clients sure appreciate our honesty and integrity.

References – Our long list of satisfied clients includes Prudential Douglas Elliman, the NY Islanders Hockey team, Daimler Chrysler Mercedes Benz, Sean John Clothing, Bad Boy Records, Faye Dunaway, Alicia Keys, Richard Dreyfuss, – not to mention Beyonce’s Mother.

Recognition – No other NYC moving company has more awards on its shelf than Oz Moving & Storage. In 2005 Oz was awarded the Commerce Bank Small Business Award, as well as other awards over the years for outstanding service, as well as our work with non-profit agencies and groundbreaking consumer education programs.

Record – Not only does Oz Moving & Storage maintain a clean record with the NYS Department of Transportation and the Better Business Bureau, we are a Bureau member as well as a member of the American Moving & Storage Association. Unlike many other moving companies in the industry that have “cleaned up their act” over the years, Oz Moving & Storage has always had a clean record, and our positive influence on other moving companies and efforts toward educating consumers has helped shape the industry as it is today.

Reliability – Dependable service from a NYC moving company you can trust. Oz Moving & Storage never overbooks - you will never have to worry about your movers not showing up. No surprises. Guaranteed.

Range – You will not find more services at your fingertips than right here at Oz Moving & Storage. Aside from the standard local and long distance moving, packing, unpacking and storage, Oz Moving & Storage offers accessorial services provided by our in-house staff such as furniture and antique restoration, furniture dis-assembly (including dis-assembly of sofas), custom crating of fine art, marble and antiques, as well as dumping and rubbish removal. If there is a service we do not provide directly, we will refer you to a number of established and trusted professionals to service your needs.

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Licensing

Companies offering to move household goods within the state of California are required to register with the California Public Utilities Commission (PUC). For the most up-to-date information regarding licensing status, consumers may contact the PUC by visiting their website at http://www.cpuc.ca.gov/PUC/transportation/ or by calling (800) 877-8867.

For businesses outside of California, please check with the agency that regulates this industry.

For moves between states, movers are required to register and be licensed by the Federal Motor Carrier Safety Administration (FMCSA). For the most up-to-date information regarding a license status, consumers may contact the FMCSA by calling (800) 832-5660 or by visiting their website at http://li-public.fmcsa.dot.gov/LIVIEW/pkg_carrquery.prc_carrlist

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We suggest that consumers insist on a written binding estimate in advance of the move. With a binding estimate, the actual moving costs may not exceed the estimate. Be certain that the estimate is very specific concerning the goods to be shipped. It is advisable to purchase additional valuation for lost or damaged goods since the statuatory liability is only .60 cents per pound. If you obtain a non-binding estimate and you are moving between states (interstate) and the final invoice exceeds the estimated amount, customers are required to pay only 10% over the original estimate when the goods are delivered, with a balance due in 30 days. You can file a complaint or verify licensing by writing to the Federal Motor Carrier Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, or calling (800) 832-5660 or visiting their website at www.safer.fmcsa.dot.gov.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Eduard Kiselyo (CEO)
Ingrid Gonzalez (Manager)
Nancy Zafrani (Operations Manager)

Addresses: