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Pacific Gas and Electric Company

  40 inquiries |
Electric Companies

1050 High Street
Auburn, CA 95603-4707
| Get Directions

(800) 743-5000

http://www.pge.com

Company Rating

D

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Customer Reviews

based on 1 review.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

2 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/22/2020

If my power gets shut off I want it documented that I waited over an hour to talk to someone when they called me.

Auto call saying they had an important message regarding my residential service and to press 1 to hear the message. Then I had to give them my number and then they had me on hold for over an hour for an important message that obviously wasn't important. If you get an automated call saying that you have an important message from a business regarding your account I would hope they wouldn't have you on hold for over an hour to hear said important message to drive you crazy and then shut off whatever utility they were calling about.

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Complaints and Resolutions

Total Amount in Dispute:
$280.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

2 complaints against Pacific Gas and Electric Company closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
2 Unanswered

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Other Information

Company Info

This company's nature of business is an electric company service.

Primary Contact: Management
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Pacific Gas and Electric Co
PG&E

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Addresses: