Pacific Trading Academy, LLC ratings, reviews and complaints - Vocational Training via Mentoring

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege that after paying upwards of $5,000 that company mentors are unavailable to provide the educational services or the company failed to meet their other obligations or give refunds as agreed. Generally, customers complain that their refund requests were not responded to or delayed by the company. Other complaints indicate that mentors promise to extend the cancellation periods or offer discounts which the company later did not honor.

The company responds to some complaints by indicating that because customers were past the trial period, they have the right to refuse refunds and collect unpaid balances. In other cases, the company agrees to partially adjust charges or waive the consumer's balance.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Pacific Trading Academy, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is one-on-one instruction, teaching trading strategy techniques.

Primary Contact:	Patrick Carmichael (CEO)
Business Started:	11/26/2002
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Pacific Trading Academy, LLC?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Frank Cameron (Chancellor)

Owner

Addresses:

10866 Washington Blvd Suite 522, Culver City, CA, 90232

Reputation Report

Pacific Trading Academy, LLC

Complaints and Resolutions

Other Information