(818) 787-3324
Customer Rating
based on 2 reviews.
Ratings Breakdown
Select Your Rating
Choose the number of stars (by rolling over them) and then click (3 stars default)
Tell Us What You Think!
125 characters remaining | 125 total characters allowed
3000 characters remaining | 3000 total characters allowed
Showing 2 recent reviews for Pacific West Appliance Service
Most Recent Oldest
Posted on 12/6/2017
Impossible to schedule installation
Costco partnered with this company to install an appliance purchased there. After missing multiple days of work on promised installs, I finally cancelled the order. Difficult to work with, I would not recommend this company.
Was this Review…? Helpful (0)
Flag This Review Send Message
Posted on 2/16/2017
very slow for submission of info and scheduling appointments
_Thurs Jan 19: chose a microwave/oven combo at Homedepot, was informed Pacific West had to come out to my house and make a measurement to ensure I buy the right appliance. OK. _Mon Jan 23: received Pacific West phone call to make an appointment for measurement on Jan 26._Thurs Jan 26: measurement made showed I made the right choice for appliance, I paid for the appliance at Homedepot and scheduled for delivery on Feb 2._Mon Jan 30: I decided to not wait around like before, phoned Pacific West direct to check on installation date and was told that measurement hadn't been submitted as pre-requisite for installation appointment._Tues Jan 31: I phoned both Homedepot and Pacific West, measurement still not submitted._Thurs Feb 2: appliance is delivered. I phoned both Homedepot and Pacific West, measurement still not submitted._Fri Feb 3: ditto as above._Tues Feb 7: Pacific West phoned to schedule installation for Fri Feb 10._Fri Feb 10: Pacific West installed appliance using 30min.From Jan 19 to Feb 10 I was without this kitchen appliance. The process is too long and slow, long waits for phone calls to schedule appointments especially the measurement submission should only take a click of the finger. The installation was so fast it should not have been delayed so long. Please clean up the process, thanks!
Was this Review…? Helpful (1)
Flag Inappropriate Content
You are requesting to flag the content of an item as inappropriate. Business Consumer Alliance staff will be notified of this request. Explain why you feel it is inappropriate:
Photo Gallery
Login to BCA
Login to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Don't have an account? Sign up for free now
Sign up with BCA
Sign up for free to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Already have an account? Login
Forgot Password
Type in the email address you registered with. If we can verify it in our system, an email will be sent to you with your password.
Profile