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Paul Von Rieter Photography

271 inquiries |
Photographers

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2549-B Eastbluff Drive #259
Newport Beach, CA 92660 | Get Directions

(949) 735-0851

http://vonrieter.com

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Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/19/2014 Justin W.

Bride and Groom BEWARE!

Paul is a talent photographer but would avoid using for your wedding! He was incredibly unresponsive despite multiple calls/emails and didn't deliver photos until over 8 months after the wedding despite pleading and begging. You can imagine the stress and anxiety thinking they were lost or that Paul had run off with our payment. We didn't get them until almost 9 months after the wedding when we hired a lawyer. See our BBB review here: http://go.bbb.org/1np63fo Also check out negative reviews on wedding wire - multiple comments to this effect. Would suggest you go elsewhere for your wedding photos, NOT worth the stress. Now taking him to court for damages given breach of contract. We were willing to take a half refund, even though the contract stipulated full refund. Now seeking a full refund.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Paul Von Rieter Photography closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Paul Von Rieter is a professional wedding photographer located in the Orange County area of California.

Primary Contact:	Paul Von Rieter (Owner)
Business Started:	2/20/2009
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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