PayPal Inc

  • Category:
  • Address:
    2211 North First Street
    San Jose, CA 95131
  • Phone:
  • Website:
  • Social:
    PayPal Inc on Blog PayPal Inc on Twitter PayPal Inc on Facebook PayPal Inc on YouTube 
  • Hours:
    Call our Support Team at (402) 935-7733 Ready to help!
  • Primary Contact:
    Dan Shulman (President and CEO-Designee)
  • Business Started:

This company's business is internet payment processing services. PayPal is an online payment service that enables businesses or consumers with an email address to send and receive payments online.

1,367 inquiries

Company Rating

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Complaint Closing Statistics

Responses to complaints over the last 3 years:

No. Complaints Type of Response
9Making a full refund, as the consumer requested
0Making a partial refund
111Agreed to make an adjustment
36Refusing to make an adjustment
95Refuse to adjust, relying on terms of agreement

Total: 268 complaints

Complaint Experience


Complaint Resolution Index (CRI)

CRI Explanantion
BCA's Summary and Analysis of customer complaints and company responses:

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View summaries of the complaint descriptions, responses and text of the complaints.

Comments and Analysis

BCA's Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Government Actions

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