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PayPal Inc

  1,322 inquiries |
Money Transfer Service

2211 North First Street
San Jose, CA 95131
| Get Directions

http://www.paypal.com

Call our Support Team at (402) 935-7733 Ready to help!

Company Rating

F

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Customer Reviews

based on 7 reviews.

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Complaint Experience

50%

Complaint Resolution Index (CRI)

309 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/5/2020

duane rosa

They lied about doing a investigation on my disputes say they credited my account almost 300 when I only recieved $96 then they stole money from my other bank account and its not on my activity log at all it just disappeared refuse to give me a appeal they are straight fraudulent company and I would never recommend them any more after this and I'm looking into a lawyer I have proof of all of this and I'm not letting this go until I get my money back I dont even want extra just my money and I'm done closing my account they obviously cant be trust Worthy.wonder how many other people they have done this to and they dont even know it probably 100s or1000s of people

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Complaints and Resolutions

Total Amount in Dispute:
$126,166.00

Total Amount Settled:
$50,111.00

Complaint Experience

50%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

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Complaint Closing Statistics

309 complaints against PayPal Inc closed in last 3 years.
Complaints Type of response
7 Making a full refund, as the consumer requested
0 Making a partial refund
137 Agreed to make an adjustment
51 Refusing to make an adjustment
98 Refuse to adjust, relying on terms of agreement
12 Unanswered

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Other Information

Company Info

PayPall provides money transfer services allowing payment transactions without sharing financial info. Payments are processed via individual bank accounts, credit cards, and promotional financing.

Primary Contact: Dan Shulman (President and CEO-Designee)
Business Started: 12/1/1998
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

PayPal
Pay Pal Inc

Websites:
There are no additional web sites.

Contacts:

Executive Escalations
Kelsey Harris Perry (Executive Escalations)
Dawne (PayPal Executive Escalations)
Scott Thompson (President)
Neil Chaney

Addresses: