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126 recent reviews
Posted on 2/19/2021
It has been very frustrating!!!
I placed an order in Nov. 2020 & still have not recieved it as of Feb. 19th, 2021. I have either called or emailed about every 2-3 weeks & have been told our warehouse is to open back up Dec. 15, 2020 ; Dec.23, 2020; Jan
17, 2021; Jan. 31, 2021; Feb. 15, 2021 & still I have not recieved an email confirmation or a tracking no. on the item. The cost of the item was taken by Merske on Nov. 10, 2020 right after I placed the order. Most companies don't process their orders until the item has actually shipped. I simply want my order HGC3299-12566 to be shipped. I know they say Covid 19 has been the issue but everybody else is fulfilling their orders so I don't understand @ this point in time why the Peazz company can't fulfill their orders. A few weeks downtime is one thing but 3 months is another issue entirely. My Amazon orders have shipped & have been recieved, L.L. Bean, Lands End, Khols's, Belk's, even orders from out of the country have been shipped & have been recieved. So, what's up with this company? ?????
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Posted on 11/25/2020
Item has not shipped yet. Hunter fan down rod order a month ago still not shipped yet.
I tried to look at their fax section of website after 2 weeks of no shipment, and emailed manager@peazz website as suggested from site without response. Next, I called them and was put to voice message after 20 min wait to talk to anyone (I left message with all info on phone ). Lastly, trying online chat form on website. What a mess.. I just hope for response. Just want item, or to get my money back. Horrible experience so far.
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