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104 recent reviews
Posted on 2/23/2020
I had to file a complaint with the BBB before I received the product I ordered. This after 3 months of trying to contact/communicate with them. Never would I recommend this company for anything. Believe me-buy whatever it is you want somewhere else!
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Posted on 2/21/2020
Horrible Company - Don't Do Business With Them!!
Buyer Beware...Don't do business with Peazz.com!!! I'm not even certain they are a legitimate company.
Initially I did not get a confirmation email verifying my purchase for weeks. (Big Red Flag) I inquired as to why and I would get your standard autoreply email saying that "You are working on it". After no response, I cancelled my order immediately, fearing that you were not a reputable company. I was not successful in canceling my order as your company would not respond to my request. Many weeks later, after I ordered the product, it finally showed up...after I had cancelled my order.
I told you that I wanted a refund on the product that I ordered from you (2 lamp shades) Your website has a 'return' link which DOES NOT WORK. It loops over and over with no way to actually initiate a Refund. For the last few days, the link hasn't worked at all!! (Page could not be loaded, Error 404)
I have called many times, and only gotten through to a 'real person' twice...maybe three times. Two of those times I was hung up on!! Yesterday when I called and talked to a person, they told me that there was no way to initiate a refund other than using the link on the website...WHICH DOESN'T WORK. I asked him to give me an address over the phone, so I could return the product. He said that he had no way of doing that.
Holy crap...what a nightmare. I initiated a credit card fraud case with my Bank several weeks ago. As it turns out, after I read your reviews, many other people have done that as well.
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