Find a reputable business?

Customer Reviews

15800 El Prado Road #D
Chino, CA 91708
| Get Directions

(888) 286-2347

Monday-Friday 8am-4pm PST

Customer Rating

based on 104 reviews.

Ratings Breakdown

32 Reviews
10 Reviews
3 Reviews
1 Review
58 Reviews

Add Your Review

Select Your Rating

Choose the number of stars (by rolling over them) and then click (3 stars default)

Tell Us What You Think!

125 characters remaining | 125 total characters allowed

3000 characters remaining | 3000 total characters allowed

Customer Reviews

Showing 104 recent reviews for

Sort by

Posted on 2/23/2020

Buyer beware!

I had to file a complaint with the BBB before I received the product I ordered. This after 3 months of trying to contact/communicate with them. Never would I recommend this company for anything. Believe me-buy whatever it is you want somewhere else!

Posted on 2/21/2020

Horrible Company - Don't Do Business With Them!!

Buyer Beware...Don't do business with!!! I'm not even certain they are a legitimate company. Initially I did not get a confirmation email verifying my purchase for weeks. (Big Red Flag) I inquired as to why and I would get your standard autoreply email saying that "You are working on it". After no response, I cancelled my order immediately, fearing that you were not a reputable company. I was not successful in canceling my order as your company would not respond to my request. Many weeks later, after I ordered the product, it finally showed up...after I had cancelled my order. I told you that I wanted a refund on the product that I ordered from you (2 lamp shades) Your website has a 'return' link which DOES NOT WORK. It loops over and over with no way to actually initiate a Refund. For the last few days, the link hasn't worked at all!! (Page could not be loaded, Error 404) I have called many times, and only gotten through to a 'real person' twice...maybe three times. Two of those times I was hung up on!! Yesterday when I called and talked to a person, they told me that there was no way to initiate a refund other than using the link on the website...WHICH DOESN'T WORK. I asked him to give me an address over the phone, so I could return the product. He said that he had no way of doing that. Holy crap...what a nightmare. I initiated a credit card fraud case with my Bank several weeks ago. As it turns out, after I read your reviews, many other people have done that as well.