I ordered a mechanical horse for my daughter on 12/17/18. I paid for 2-day air shipping, which was $42. I received an email the next day stating my order was on it's way. By the 21st, I checked the tracking information since my order had still not arrived. Turns out this company only created a shipping label but never sent my package to UPS. I tried calling, emailing, online chatting, facebook, you name it. I never got a hold of ANYONE. No one ever returned any of my calls, or replied to my messages or emails. Total scam. We finally had to file a claim through our bank to try and get our money back. Please don't buy from them. All they do is take your money and never reply!
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