Pechanga Resort & Casino

based on 3 reviews

  • Category:
  • Address:
    45000 Pechanga Parkway
    Temecula, CA 92592
  • Phone:
    (951) 240-9986
  • Website:
  • Social:
  • Hours:
  • Primary Contact:
    Michele A. Jolie (Executive Assistant)
  • Business Started:

This company's nature of business is operating a gaming resort.

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Customer Reviews & Ratings

3 recent reviews Ratings Breakdown
  • 1 Review
    0 Answers

    Safety to your customers , make your floor non slip for everybody's safety. PLEASE .......

    Posted on 7/2/2019

    I am here right now about to finish late lunch with my husband and kids . Our first time to come here with my family. After I got my food I am about to sit down and the chair went sideways so slippery that I lost my balance, part of my food spilled on the floor. Got back my balance and check the chair there is a protector under each chair that makes it slide so easy . I asked the waiter what are these for he said to protect the wood floor. Please be informed that, that is dangerous to anybody coming to eat in your buffet. I could have fallen down and broke my bones . You know the consequences.

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  • 1 Review
    0 Answers

    I would hope Pechanga would treat their guests more like guests.

    Posted on 5/15/2019

    Visited today- intending to meet with two friends for visiting, eating and gambling. I have been to Pechanga many times and when I'm done gambling I sit in a quiet area on the second floor. Friend one arrived and we learned friend two was delayed. We got breakfast at Blends. We wanted to go to the seating area near the conference room to wait for our friend. One of the ladies working at the front desk told us to use the escalator to the upper lobby. We went upstairs and sat for quite some time. Several security people walked by- but no other hotel guests. There were no meetings going on. After some time- more than an hour- a pleasant security guard said we were not allowed to sit there. We were talking quietly crocheting. There was no disturbance of any kind. If we were not supposed to be there- why did it take them hours to tell us that.? I asked where we could wait and she said outside- in a smoking area. Really? Were they discriminating against us because we are "older" ladies? I come here a lot. I gamble a lot- even though I look like a poor white woman. You can track my spending and the number of people i bring by my platinum card. Twice a year i bring my staff for employee appreciation. I pay for their gambling, and drinking. I've never had to wait in the lobby for a friend, and hope I never have to again. But if I do I would expect Pechanga to allow an "older" person to wait quietly. Shame on you Pechanga.

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  • 1 Review
    0 Answers

    I am so sorry to see you take out the machines that say and do pay before they reach $5,000.00.

    Posted on 8/22/2018

    I am so sorry to see you take out the machines that say and do pay before they reach $5,000.00. That is such good draw to the machines. Are you losing too much money? Give u a change.

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