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Pep Boys - Western Division Office reviews

3111 West Allegheny Avenue
Philadelphia, PA 19132
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(213) 745-5666

Monday-Friday: 9:00 AM-11:00 PM (EST)
Saturday-Sunday: 9:00 AM-6:00 PM (EST)

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based on 8 reviews.

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Customer Reviews

Showing 8 recent reviews for Pep Boys - Western Division Office

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Posted on 3/1/2021

Be upfront with people , simply be honest.

I towed my car there because it would not start. l was not informed about a charge, said I will tow it to another place tomorrow, still no mention of a charge, they held my car hostage when the tow truck came, if I knew there was going to be a charge then I could decide, was never given that option...

Posted on 11/19/2020

Be respectful and treat people fair

I made an appointment with PepBoys online, choosing their available time slot 3:30 [Prattville AL location]. The guy at counter name Ray, treated and talked to me much differently than the lady before me and the lady after me. I showed him my appointment confirmation number and everything. All I needed was my tires checked but he insisted on just putting air in my tires or rescheduling my appointment to the next day. I live 50 miles from here! And why didn't he talk to other ladies the same, why he didn't tell what he told me? That is not professional! I work at night driving close to eighty miles round trip in the dark