Monday-Friday: 9:00 AM-11:00 PM (EST) Saturday-Sunday: 9:00 AM-6:00 PM (EST)
based on 8 reviews.
Select Your Rating
Choose the number of stars (by rolling over them) and then click (3 stars default)
Tell Us What You Think!
125 characters remaining | 125 total characters allowed
3000 characters remaining | 3000 total characters allowed
8 recent reviews
Pep Boys - Western Division Office
Posted on 3/1/2021
Be upfront with people , simply be honest.
I towed my car there because it would not start. l was not informed about a charge, said I will tow it to another place tomorrow, still no mention of a charge, they held my car hostage when the tow truck came, if I knew there was going to be a charge then I could decide, was never given that option...
Was this Review…?
Flag This Review
Posted on 11/19/2020
Be respectful and treat people fair
I made an appointment with PepBoys online, choosing their available time slot 3:30 [Prattville AL location]. The guy at counter name Ray, treated and talked to me much differently than the lady before me and the lady after me. I showed him my appointment confirmation number and everything. All I needed was my tires checked but he insisted on just putting air in my tires or rescheduling my appointment to the next day. I live 50 miles from here! And why didn't he talk to other ladies the same, why he didn't tell what he told me? That is not professional! I work at night driving close to eighty miles round trip in the dark
Flag Inappropriate Content
You are requesting to flag the content of an item as inappropriate. Business Consumer Alliance staff will be notified of this request.
Explain why you feel it is inappropriate:
Login to BCA
Login to participate on the website. Write reviews, ask and respond to questions,
get quotes and more. Don't have an account?
Sign up for free now
Sign up with BCA
Sign up for free to participate on the website. Write reviews, ask and respond to questions,
get quotes and more. Already have an account?
Type in the email address you registered with. If we can verify it in our system, an email will be sent to you with your password.