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PHP Agency, LLC

1,687 inquiries |
Insurance Agents and Services

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801 North Brand Blvd, Suite 1180
Glendale, CA 91203 | Get Directions

(818) 891-7800

http://www.thephpagency.com

Please contact us for current business hours.

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/18/2020 tim a.

PHP paints a picture of wealth and travel but its all BS infected with deception.

I had told PHP MD Rene Reyes that I had a felony record from 27 years ago. Reyes indicated no problem on several occasions. A letter will be provided and if your able to pass the test, your in. I passed the test. Invested in a new wardrobe. When I was signing up via Sircon, questions regarding my criminal history. I asked PHP Selene Duran on this. Ms. Duran responded via text, to enter no to criminal history because TDI only checks criminal history for the past five years. I was denied my license because I failed to disclose my criminal history. I have a lawsuit filed already and it may turn into a class action real soon.

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Complaints and Resolutions

Total Amount in Dispute:
$400.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

1 complaints against PHP Agency, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

PHP markets a broad array of insurance and financial services products from some of the world’s leading product providers.

Primary Contact:	Amour Noubarentz (Chief Compliance Officer)
Business Started:	10/8/2009
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

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Additional Info

DBAs:

People Helping People

PHP

Websites:

http://www.myphpdream.com

Contacts:

Patrick Bet-David (Chairman)

Alexis Moody (Home Office Manager)

Alexis Wiley (Communications)

Chad Terpstra (Branch Manager)

Jennifer Bet-David Hudman (Director of Operations)

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