PHP Agency, Inc. ratings, reviews and complaints - Insurance Agents and Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against PHP Agency, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

PHP markets a broad array of insurance and financial services products from some of the world’s leading product providers.

Primary Contact:	Admin Team
Business Started:	10/8/2009
Social:

About PHP Agency, Inc.

PHP is dedicated to serving those who have the desire to help themselves. We believe the majority of the financial difficulties that families are facing today are caused by a lack of education on the fundamentals of money.

These words cannot convey the conviction we have in our cause. Nothing can nor ever will replace the moment you look into the eyes of a man or a woman and witness the passion they have for what they do. This describes the leadership of PHP.

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Licensing

California Department of Insurance

Verified License

License Number: 0K90446
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

PHP Agency, Inc. Insurance Agency

Websites:
There are no additional web sites.

Contacts:

Alexis Moody (Director of New Business & Administration)

Cherelle Fields

Jennifer Bet-David Hudman (EVP of Agency Operations)

Maral Keshishian (Chief Reputation Officer)

Amour Noubarentz (Chief Compliance Officer)

Other Categories:

Automobile Insurance Services

Insurance Consultants

Other Financial Services

Reputation Report

PHP Agency, Inc.

Complaints and Resolutions

Other Information