Pioneer Golf, Inc. ratings, reviews and complaints - Landscape Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Pioneer Golf, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Pioneer Synthetic Turf provides the tools, products and expertise you need for superior turf design and installation. Whatever your vision, we have the ability to take it from concept to reality.

Primary Contact:	Chris Zeilinger (Owner)
Business Started:	11/13/2000
Social:

About Pioneer Golf, Inc.

Pioneer Turf is proud to be the exclusive distributor for all Synthetic Turf International products in Southern California, and an STI board member since 2004. STI is a premium synthetic turf company that was founded in 1995 with an initial product line geared specifically for the golf industry. Prominent endorsements from David Leadbetter and Jim Mclean are a testament to the company’s superior product quality and professional service. Pioneer can produce any type of turf required to meet any project specification. We work with architects, developers and project managers to develop practical, award winning surface solutions. At Pioneer, the surface is the solution.

With our technology and expertise in artificial grass, we lead the way in constructing artificial putting turfs, supplying synthetic driving range materials, creating state of the art landscape projects, building safer, more durable playgrounds, and engineering indoor sports facilities. Anything you want to do with artificial turf, we can do! We stand behind our products and each of our loyal dealers 100 percent, continuously offering our customers the most extensive support possible.

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Licensing

California State Contractors License Board

Verified License

License Number: 896946
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Keith Thykeson (President)

Reputation Report

Pioneer Golf, Inc.

Complaints and Resolutions

Other Information