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Pirate's Bar and Grill

  9 inquiries |
Full Service Restaurants

100 Orleans Drive
Dauphin Islands , AL 36528
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(251) 861-2969


Company Rating


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Customer Reviews

based on 1 review.

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/29/2020

Very poor customer service!

On 6/27/2020 we went to pirates bar and grill at 100 Orleans drive Dauphin island al with a wedding party of 15-20 people then 8 more come and we had 28 people. We waited a hour and when our pager went off for us to be seated we all went up the stairs with our grandmother who is 75 years old and was seated. Then a guy a worker come and told us that they couldn't take all of us and we would have to go some of us they could only take 25 we told him we waited all that time there was nowhere else we Could go Eat because it was too late. They could have told us before we waited all that time. Then the guy come and got up in my face because I asked why they didn't tell us from the beginning we had to many and he said 5 would have to leave and 3 of our party was baby's that wasn't even eating. We all got up to leave and I told them I was going to report it and one of the waitresses said Do It Report It really loud. We will not be back because this was rude. We got there at 9:00pm and the pager went off a little after 10pm and that when he told us 5 would have to leave . But they new before that we had that many and could have told us before and could have acted better after. That the waiters get fired because they where rude and the this would happen to no one else in the future.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Pirate's Bar and Grill closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a full service restaurant.

Primary Contact: Owner
Business Started: N/A

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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There are no additional web sites.

There are no additional contacts.