Platinum Law Group ratings, reviews and complaints - Bankruptcy Attorney

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants typically allege misrepresentation of services failure to fulfill loan modification or debt settlement services and difficulty obtaining refunds. Additionally some complainants allege the company fails to contact lenders or creditors after accepting fees for services.~~Company responds to some complaints by offering refunds.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Platinum Law Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a consumer rights law firm that provides legal and financial services.

Primary Contact:	Jerry Alonzo Stevenson (Attorney)
Business Started:	4/30/2009
Social:

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Licensing

California State Bar

Verified License

License Number: 262798
Status: Disbarred

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Mail we sent was marked refused or returned from this company. Although the company appears to be in business, we have been unable to obtain responses to complaints and/or requests for other information.

This firm also has a location in San Diego CA. For a current report or to file a complaint against the San Diego location contact the BBB of San Diego located at 5050 Murphy Canyon Suite 110 San Diego CA 92123 by phone at (858) 496-2131 or visit their website www.sandiego.bbb.org. ~~ ~http://www.bbb.org/sandiego/business-reviews/attorneys-bankruptcy/platinum-law-group-in-san-diego-ca-172000372~

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Underwriting & Loan Processing Center

Underwriting and Loan Processing Center

Websites:
There are no additional web sites.

Contacts:

Customer Service (Representative)

Daniel Ardon

David Gomez (Operations Manager)

John De La Garza Jr. (Manager)

Other Categories:

Tax Attorney

Loan Modifications

Addresses:

7710 Hazard Center Dr. Ste E540, San Diego, CA, 92108

Reputation Report

Platinum Law Group

Complaints and Resolutions

Other Information