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Platinum Plus Auto Protection

  2,332 inquiries |
Extended Supplemental Warranty Programs

1403 North Tustin Avenue Suite 130
Santa Ana, CA 92705
| Get Directions

http://www.ppapinc.com

Monday-Friday:7am-4pm Saturday/Sunday: Closed

Company Rating

C

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Customer Reviews

based on 7 reviews.

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Complaint Experience

97%

Complaint Resolution Index (CRI)

38 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/17/2022

Platium Plus Auto Protects ??

The intake manifold needed to be replaced on my vehicle. Naturally they denied they claim stating that it's not listed as a being covered. However, they listed items not covered by they plan. It's not listed there either. Has Palmer ever paid a claim to a customer ?? Isn't it fraud if you offer a service but never provide one ??

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Complaints and Resolutions

Total Amount in Dispute:
$21,114.00

Total Amount Settled:
$5,299.00

Complaint Experience

97%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

However, the company failed to respond to one complaint.

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Complaint Closing Statistics

38 complaints against Platinum Plus Auto Protection closed in last 3 years.
Complaints Type of response
11 Making a full refund, as the consumer requested
4 Making a partial refund
19 Agreed to make an adjustment
2 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
1 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

Platinum Plus Auto Protection offers the highest level of protection plans for your vehicle at the lowest level cost.

Primary Contact: Michelle Bogan (Billing & Collections Manager)
Business Started: 11/7/2016
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Customer Service
Adam Marino (CEO)

Other Categories:

Addresses: