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Reputation Report

  3,410 inquiries |
Online Retailers

11301 West Olympic Blvd Suite 337
Los Angeles, CA 90064
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(800) 390-2208

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Company Rating


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Customer Reviews

based on 196 reviews.

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Complaint Experience


Complaint Resolution Index (CRI)

2 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/29/2018

Sold Bogus account and took 1000 dollars of MY ITEMS

This company sold me an account that wasn't there's. it was recovered 3 days after I purchased it for 225 dollars. I had since put 1000 dollars Worth of MY ITEMS on the account that I never received back. the cherry on top is I paid extra for the account to purchase "insurance" they have never responded to one of my emails. I've called multiple times and never spoken to anyone I've emailed every email I can find online I've entered in disputes on their website and nothing. 1225 dollars is no small sum of money for me. This is ridiculous its fraudulent and its robbery

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Complaints and Resolutions

Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

2 complaints against closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
2 Unanswered

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Other Information

Company Info

At PlayerAuctions, our mission is to make the digital worlds in massively multiplayer online games (MMOG) a better place through services to players that enhance and reward their gaming experience.

Primary Contact: Customer Support
Business Started: 11/1/1999

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info


Itemmania Network Technology SH Ltd.
Itemmania Network Technology HK.
Player Auctions, LLC.

There are no additional web sites.


Vonne (CS Supervisor)
Amy Tsang (Finance)