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Poeman's Tax Prep & Accounting

Member | 515 inquiries |
Tax Preparation Services

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4214 Fleur Drive Suite #11
Des Moines, IA 50321 | Get Directions

(515) 883-1600

http://desmoinestaxes.net/

Monday - Saturday 9:00am - 5:00pm
Sunday by appointment

Company Rating

AAA

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Customer Reviews

based on 4 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 06/16/2020
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 6/16/2014 Rick B.

I have never had any service from them that wasn't exemplary!

Ken has done taxes for my wife and I, my daughters, parents, and the several LLC's that I manage or am a partner in. He has done this for several years. Ken Poe is my enrolled agent currently, before that I did business with his mom, Cookie Cook. I have never had any service from them that wasn't exemplary. With the easy communication that I have with Ken we are able to strategize the entire myriad of tax issues that we face...we start VERY early in the year and work together throughout tax season. He knows me and I know him. I highly recommend his work to anyone; I still get priority since I have been with the family for 40 years. All through my relationship with both Ken and his mom I have always felt like they are available to me during ANY part of the year for clarification and planning.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Poeman's Tax Prep & Accounting closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We’re a highly experienced, family-owned business that wants to do your accounting so that you'll have more time to devote to your business or family.

Primary Contact:	Kenneth Poe (Owner)
Business Started:	8/7/2007
Social:

About Poeman's Tax Prep & Accounting

For a Des Moines, IA, accountant that will provide a quick, personalized, and confidential response to your accounting needs, look into the qualities of Poeman's Tax Prep & Accounting. We’re a highly experienced, family-owned business that wants to do your accounting so that you'll have more time to devote to your business or family.

When you hire us to be your accountant, you'll benefit from a team that focuses on the details so that your books, financial statements, and tax filings are all completed accurately and timely. We are skilled professionals in:

Tax preparation
Small business accounting
Payroll preparation
QuickBooks software
When you need a Des Moines, IA, accountant, call Poeman's Tax Prep & Accounting. We have flexible hours during the week and on the weekend to meet with you about your accounting needs. We offer competitive pricing and accept personal checks and major credit cards for your convenience. Call today and put a trained, experienced accountant to work for you.

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Licensing

This company may be required to be licensed or registered for the services they provide. To inquire on the status of this company's Tax Preparer license or registration, please contact the Internal Revenue Service at www.irs.gov or via email at epp@irs.gov.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Management Control Systems Inc

Websites: