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PPL Corporation

  15 inquiries |
Electric Companies

827 Hausman Road
Allentown, PA 18104-9392
| Get Directions

(800) 342-5775

http://www.pplelectric.com

Company Rating

CCC

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Customer Reviews

based on 1 review.

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Complaint Experience

33%

Complaint Resolution Index (CRI)

3 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/26/2020

This company insists on harassing people about bills due after 7pm.

This company insists on harassing people about bills due after 7pm. Normal business hours for the company however are 9-5pm but the lady tells me they call from 8am-8pm. This interrupts my household . I've asked them to call during normal business hours but they call later and later each time. I've explained to them we are on a fixed income and the first comes the same time each month, however we get constant calls. There is no CUSTOMER service with this company. And they are nasty via phone. HORRIBLE CUSTOMER SERVICE. There's probably nothing that will be done. It just needs to be noted maybe the more that complain that's when something anything will be done.

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Complaints and Resolutions

Total Amount in Dispute:
$317.00

Total Amount Settled:
$317.00

Complaint Experience

33%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to one complaint presented to them.

Although in some cases the company failed to respond to complaints.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

3 complaints against PPL Corporation closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
2 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

This company's business is an electric utility services.

Primary Contact: Kelly Bell
Business Started: 6/4/1920
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

PPL Services Corp
PPL Electric Utilities
PPL Electric
PP&L Utilities

Websites:
There are no additional web sites.

Contacts:

Rhonda Wenrich (Supervisor)
Business & Institutional Customers
Customer Service

Addresses: