Find a reputable business?

Reputation Report

Premier World Discovery

  2,968 inquiries |
Tour Operators and Promoting Services

2615 190th Street Suite 200
Redondo Beach, CA 90278
| Get Directions

(877) 953-8687

http://www.premierworlddiscove...

Please contact us for hours of operation.

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 4 reviews.

Write Review

View Customer Reviews

Complaint Experience

100%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

View Complaints

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/4/2023

Poor planning, poor execution, average food, isolated hotel with no shuttle service.

Took the Great Trains and Grand Canyons tour. Tour director and bus driver were great. The rest of the trip was riddled with problems. Poor coordination with local ground transportation created confusion. No one had a list of the entire census for the trip so we didn't know if everyone made it on the bus at initial departure and on return to subdivision. Those needing extra assistance were on their own to request wheelchairs, shuttles, etc. The hotel (Marriott Courtyard in Sedona) was isolated and offered no shuttle service. The Sedona website said there was a free local shuttle service, but that service was not running. What made it worse was we passed other hotels that were nicely situated within walking distance of shops and restaurants. The restaurants where we had dinner were interesting, but the food was average at best. Bottom line is this trip did not live up to the standards espoused by the sales director. It was our first trip with Premiere World Discovery, and sadly, it will be our last trip with their organization.

Read More

View All Reviews

Complaints and Resolutions

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

1 complaints against Premier World Discovery closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

View summaries of the complaint descriptions and responses.

View Complaints

Other Information

Company Info

We specialize in group travel with a consultative sales approach that is extremely helpful to maximize your organization's participation and enjoyment in the changing travel environment.

Primary Contact: Jay Coury (Vice President/Owner)
Business Started: 4/30/2001
Social:

Interested in Premier World Discovery?
Contact them directly!

Request Quote

Licensing

Seller of Travel Program (CA AG)

Verified License

License Number: 2048841
Status: Active

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Premier World Tours, LLC

Websites:
There are no additional web sites.

Contacts:

Matthew Kennel (VP-Operations/Owner)
Stephen Birkett (VP-Sales/Owner)