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Reputation Report

Prime Choice Funding, Inc.

 Member | 5,435 inquiries |
Mortgage Services

17852 East 17th Street Suite 107
Tustin, CA 92780
| Get Directions

(714) 744-0200

http://www.primechoicefunding....

Customer Service: Monday Through Friday 7:00 AM-6:30 PM PST

Company Rating

A

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Customer Reviews

based on 2 reviews.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

7 complaints closed in last 3 years.

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Membership Information

proud-member

Proud member since 03/10/2008
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 7/6/2017

Thank you Chris and David and the company doing a great job

Prime choice what a great job excellent company Chris what a great personal Daved arnold thank you so much everyone From Guerra

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Complaints and Resolutions

Total Amount in Dispute:
$414.00

Total Amount Settled:
$414.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to complaints presented to them.

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Complaint Closing Statistics

7 complaints against Prime Choice Funding, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
1 Making a partial refund
5 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

PRIME CHOICE FUNDING, INC. IS A CUTTING EDGE MORTGAGE LENDER, DEDICATED TO HELPING HOMEOWNERS FINANCE THEIR DREAMS.

Primary Contact: Keith McKay (Owner)
Business Started: 3/14/2007
Social:
About Prime Choice Funding, Inc.



Whether you are a first time home-buyer or an experienced investor, Prime Choice Funding, Inc. will find the right loan programs in today's marketplace.

Prime Choice Funding is the right choice for your full-service real estate financing needs. Our services focus on residential solutions. We pride ourselves on truly encompassing what it means to be a full-service mortgage lender.

Whether by phone, online or in person, our staff is ready to satisfy the real estate needs of even the most discerning client. As an independent, family owned business, we have the ability, tools, and customer service standards that large corporations don’t.

With a variety of loan programs, we will streamline your financing needs. So, whether you’re buying, refinancing, taking out a second mortgage or seeking a home equity loan, we can help.

We have everything in common with our customers. We are in business to live the American dream and build a bright, strong future for our families. So, let us do the same for you!

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Interested in Prime Choice Funding, Inc.?
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Licensing

California Bureau of Real Estate

Verified License

License Number: 01806911
Status: Licensed

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Government Actions

Agency: Washington State Department of Financial Instituti
Description:

On July 10, 2018, Prime Choice Funding, Inc. and its Owner, Keith McKay, voluntarily entered into a Consent Agreement with the Washington Department of Financial Institutions (WDFI) to resolve an investigation into the company’s ad practices. The WDFI charged the company with multiple violations of the Mortgage Broker Practices Act (MBPA), including numerous counts of false, deceptive, and misleading advertising.  The company and McKay entered into a consent order in February 2017 where they agreed to comply with the MBPA. However, since the 2017 Order, the WDFI alleges the company‘s solicitations to Washington consumers continued to violate the MBPA, the Consumer Loan Act (CLA), and 2017 Order.


PCFI agreed with the findings of the WDFI and has agreed to the following:



  • Cease all advertising in Washington.

  • Make sure that future advertising complies with the CLA, and if licensed by the Department under the MBPA, with the MBPA.

  • Retain an in-house compliance manager, within 60 days of the Order, to review all advertising for compliance with the law prior to distribution in Washington, and retain records of the review and approval.

  • Undergo 2 limited-scope advertising compliance examinations within 4 years of the order to ascertain compliance with the Consent Order and law.

In addition, the Order imposes four-year stayed revocations on the company Consumer Loan Company and Mortgage Loan Origination licenses, a stayed prohibition from industry statute, and a partially stayed fine. The company will have to pay $100,000 of the $200,000 fine to the WDFI, as well as a $10,000 investigation fee.  If the company violates the order, all stayed actions can be lifted by the Department and other legal actions may be taken.


The case information is available here.


Date of Action: 7/10/2018

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Kevin McKay
Audra Renkus (Manager)
Customer Service
Michelle Panno