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PrizeRebel complaints

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5455 South Fort Apache Road # 108-161
Las Vegas, NV 891481-6408 | Get Directions

(626) 782-5857

https://www.prizerebel.com

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Total Amount in Dispute:
$16.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against PrizeRebel closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against PrizeRebel

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8/22/2021

RESPONSE: Complaint was not answered Amount in Dispute: $16.00 Amount Settled: $0.00

Customer Complaint

7/27/2021

This ridiculous business is based somewhere in Africa, according to their app's customer service number, but according to their apparent parent company, they are doing business in New York, NY (https://www.veseystudios.com/). I signed up for rewards from them via Prizerebel.com. With some prompting, a man named Schiwe ensured that I was paid $6.44 as promised through them; however, when it came to my money inside of the app, after about a week of waiting for my instant Burger King card, they did not send the code. Also, I earned about $10.00 from playing Coin Master, and they did not take any of my emails seriously, and they certainly have no paid me a single red cent of what I earned either from their fraudulent offers. I have no time to be swindled or robbed by criminals, and today is no different than yesterday. I warned them that I would report them via email, and they did not take my warning seriously; so here I am, carrying out my message, and I will not stop making contacts and reporting them until justice is served. Their name is Boodle. Resolution Sought I would like to be remunerated for my $5.00 Burger King card, and I would appreciate if I was also rewarded my $3.50 that I earned in Coin Master, right along with a Visa gift card code for the remaining $6.00 that I earned and am owed. These people are thieves. It's little irony that their name is Boodle because that word is slang for "money, especially that gained or spent illegally or improperly," according to an Oxford lexicon. I am beyond livid because not only am I disabled, but I am poor.

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