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Professional Medical Warehouse

Member | 661 inquiries |
Commercial Products Wholesale and Distributor

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3500 East Tachevah Drive Suite F
Palm Springs, CA 92262 | Get Directions

(866) 377-6633

http://www.professionalmedical...

Monday-Friday: 8:00 AM-5:00 PM PST

Company Rating

AAA

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Customer Reviews

based on 3 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 10/27/2011
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 9/9/2015 Jerry H.

I am deeply appreciative of his assistance and just wanted to let you know how helpful he was.

I recently had need of a special bandage - Telfa Adhesive Bandage which my Doctor wanted me to use; however, I could not find it in any drugstore. After checking online, I contacted Mike, Professional Medical Warehouse in Palm Springs. He knew what I needed and ordered them for delivery the next day. I am deeply appreciative of his assistance and just wanted to let you know how helpful he was.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Professional Medical Warehouse closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Professional Medical Warehouse is a wholesale distributor offering a wide range of healthcare products from gloves to face masks, lab jackets and more while maintaining high standards in product quality and customer service.

Primary Contact:	Steve Davis (General Manager)
Business Started:	2/9/2004
Social:

About Professional Medical Warehouse

Professional Medical Warehouse, Inc. was created in 2004. Our founders saw a need for personalized customer care with attention to the individual, while maintaining high standards in product quality. Our customers are treated with personalized customer service tailored to their needs. Our goal is to keep your office running smooth with a wide range of supplies. We know that there is never a good time to run out of product and with our unique software designed specifically for Professional Medical Warehouse, Inc. we won't let that happen. Our account executive's personally contact our customers to stay in touch on regular call schedules that the customer determines.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Professional Medical Warehouse, Inc

PS Medical Supply

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Medical Supplies