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Reputation Report

Pruvia

  3,564 inquiries |
Scam |   Business Alert

4204 Brookside Oaks
Owning Mills, MD 21117
| Get Directions

(844) 385-5845

https://shinybite.com/

Company Rating

F

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Customer Reviews

based on 23 reviews.

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Complaint Experience

7%

Complaint Resolution Index (CRI)

14 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/4/2020

Worst ever

Well I feel like a idiot for buying this bs still haven't received my order and it doesn't sound like I will be some how my tracking and order confirming number emails just disappeared from my stared list I've emailed them and got something went wrong bs and now after reading every comment witch were ALL negative I'm just like damn how is this legal it's all false advertising and Facebook is the only reason I heard about this bs smh

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Complaints and Resolutions

Total Amount in Dispute:
$675.00

Total Amount Settled:
$103.00

Complaint Experience

7%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to one complaint presented to them.

Although in some cases the company failed to respond to complaints.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

14 complaints against Pruvia closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
1 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
13 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

This business is an online retailer selling clip-in veneers and snap-on dentures.

Primary Contact: Mohammad Daniaal (Owner)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

If you have made a purchase from an online company and they don’t deliver you have rights under federal law. The Federal Trade Commission’s (FTC) Mail, Internet or Telephone Order Merchandise Rule and the Fair Credit Billing Act provide protections so consumers do not have to pay for merchandise they ordered but never received. If you’ve tried contacting the seller directly and are unable to resolve the matter or reach them, contact BCA to file a complaint. We will promptly reach out to the company and attempt to mediate the complaint. If the business is unresponsive or unwilling to resolve complaints, this is reflected in their company report and rating we provide businesses. This also puts other consumers on alert to watch out for the business.


Other remedies include filing a dispute with your credit card company or bank. If your account has been charged before your order has been shipped, contact your credit card company right away. Initiate a dispute by calling or writing to the credit card issuer with details of the transaction, receipts or invoices, and your information. The credit card issuer must act upon the complaint within 30 days and resolve the dispute within two billing cycles. If you paid by debit card, contact your bank to file a dispute. Payments through PayPal can be challenged as well if you have not received your items. If you suspect that the online retailer is a fraud, contact the domain register to report your suspicions. This may cause the register to act and shut down a possibly fraudulent site and save some customers from falling victim to a shopping scheme.


Other Considerations

BCA's Scam Watch: Has Pruvia Resurfaced as ShinyBite?


Before shopping online check out BCA's "Online Shopping Tips" for helpful information and tip


This company’s website is hosted on Shopify.com. If you are experiencing order related problems you may wish to also contact Shopify.com to report the issue and ask that an investigation be opened on the retailer, if needed. 


More information can be found in the Comments and Analysis section of this report.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

ShinyBite Veneers
Shiny Bite
ShinyBite
SolidSmile

Websites:

Contacts:

Rimal Malik

Other Categories:

Addresses: