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Real Estate Connection

  194 inquiries |
Property Management

3812 Sepulveda Blvd. #540
Torrance, CA 90505
| Get Directions

(310) 378-1557

http://www.realestateconnectio...

Contact Us: (310) 378-1557

Company Rating

A

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/27/2015

IF ONLY I COULD RATE THEM WITH NEGATIVE 10 STARS

NEGATIVE 10 STARS!!! CAN I GET WHAT I PAY FOR ND THE SERVICE I AM LEGALLY ENTITLED TO HAVE???!!!!! Rent has NEVER been late. A majority of the time, our rent is paid 1-2 weeks in advance. Obviously, there is no benefit in maintaining a tenants' side of this business relationship. There is absolutely no sense of urgency with this management company on multiple occasions: [1] We did not have a working fire alarm system. We could never get the manager, Fernando to respond until I called him with the LACC code violation. That got him moving! [2] Our stove was red-tagged. It took Fernando 4 months to respond (as we were prohibited from changing out of the stove ourselves). [3] The antiquated heating system was red-tagged. (Do you see a pattern here?) The management team did not come to fix it for 2-weeks, stating, "... due to the weather, we did not need to use the heater at this time." I had to call the owner, MR L in order to get this LACC code violation addressed. [4] The rear security door rotted from the hinge. The response I received from the manager is "The security door is a courtesy. It is not something that is part of the rental agreement." (However, it is noted on my lease agreement which legally makes this a permanent fixture.) P.S. I've studied real estate. These folks take no action unless you address / re-address them with a legal (violation/requirement) code. If that isn't enough, identified Crips (gang members) live directly across the street. The security gate hits against the (remaining) mortar faux bricks, and it is a nuisance. The security cameras do not work. They may be there as a decoy. The security gates have not had working locks in over a year and a half. There is a infestation of bugs -- spiders, thumb-sized roaches, etc. I have never heard of an issue of mice/rats. (This could be due to the 8+ stray cats that roam throughout the complex.) I'm not certain if my feeling of disgust is due to Fernando's management style or that the company complies with Fernando's laziness and inabilities. Either way, he is their representative. Our letter of intent to move has been submitted for obvious reasons.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Real Estate Connection closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Real Estate Connection offers quality housing options in great locations throughout the South Bay. All of our apartments are clean and well maintained. Each unit is inspected and renovated.

Primary Contact: Zaffar Hassnally (President)
Business Started: N/A
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 00647070
Status: Licensed

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

R.E.C. Development, Inc.
R E C Development Inc.
Equity Holdings, LLC

Websites:
There are no additional web sites.

Contacts:

Yessenia Vasquez (Property Supervisor)
Sussie Hernandez (Property Supervisor)
Customer Service
Hector Acosta (Property Supervisior)

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