Reis Network ratings, reviews and complaints - Vocational Training via Mentoring

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants are dissatisfied with the quality of counseling they receive. Most complain the company fails to respond to requests for assistance, information given is unreliable, or the company fails to adequately answer questions. Other complainants allege that lead information on the website is outdated or fictitious. Several customers complain of misrepresentations regarding the ease of implementing the program, and exaggerated claims concerning future earnings.

The company responds to most complaints by offering further assistance or training, but does not provide refunds citing statements on the original mailing that the cost of the course materials, education, and training are non-refundable.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Reis Network closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Reis Network provides advertising import/export services on the Internet.

Primary Contact:	Roosevelt Roby (President)
Business Started:	1/1/1985
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company sells training, and educational materials on starting a business as an international import export broker. The cost of the training and related materials is $499, and is non-refundable. Buyers must also pay $25 monthly to retain access to the company's website to obtain leads, and are entitled to one year of coaching and assistance. Promotional materials and ads claim that becoming an import export trader is "as easy as having a garage sale.

Our experience with some business opportunities indicate they make claims about the plansÃ¢â‚¬â„¢ income potential, the opportunity to work from your home--part time, if you wish--and the ability to realize success with little or no experience are unfounded.

Complaints about these types of plans allege that the promised assistance was not provided, at least to the extent represented, and that the product or service quality or marketability was misrepresented.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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Websites:
There are no additional web sites.