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Resorts World Casino New York City

  128 inquiries |
Casinos

110-00 Rockaway Blvd
Jamaica, NY 11420
| Get Directions

(888) 888-8801

http://www.rwnewyork.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/28/2020

I would like them to stop disabling the machine when the hot hit is going to stop

I play to hot hit game on t second floor as you come into the casino to your right. When i am going to get the hot hits the machine goes disable so the hot hit s won' t stop. This is on several occasions and i show every one sitting next to me an It happened not only to me. My question to is that why u even have this machine on the floor if u don't want anyone to win from this machine. Take the machine off the floor so you don't have to disable the machine. It is not fair that u are taking people money and only the casino win that is a law suite. I will bring my lawyer with me next time to sue the casino if this happens to me again. I won off this machine before one more step to the jackpot. These Chinese people only wants their people to win they only call t Chinese people to win when there is a drawing. These Chinese people ride buses over and over to get t voucher when it was free on the buses. It was like a Chinese gang. People are feeling discourage going to that Casino because we are not winning like when the Casino first opened they are cheating up. The other machine i have no problems with them because they cannot disable those machines. I spoke to someone in the lady's room that i thought had a high position and i told her if the machine supposed to do that she said no. She said that i could go online and file a complaint. I work for the city and i talk while in front of the machine and i told them i am going to file a complaint because i know they could see

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Resorts World Casino New York City closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is casinos.

Primary Contact: Customer Service
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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Websites:
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Contacts:
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