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Resume Genius

  995 inquiries |
Resume Services

Hertensteinstrasse 51
6004 Luzern,
| Get Directions

(866) 215-9048

http://www.resumegenius.com

Phone Support & Live Chat: Monday to Friday, 8AM – 12AM (Midnight) EDT

Company Rating

F

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Customer Reviews

based on 83 reviews.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

4 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/9/2022

Take your money.

The first time I got billed $24.95 I called to cancel. After I was told couldn't refund money I tried to get in my account. Could not get in. Called several times with no help from RG. WELL I just got billed another $24.95 so they didn't cancel. Got on the phone again. Have canceled and was told I would get partial refund, but would have to get call from North Carolina. Still can't get in account. Will never receive any money back I know. DON'T USE RESUME GENIUS.

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Complaints and Resolutions

Total Amount in Dispute:
$187.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

4 complaints against Resume Genius closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
4 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

We are a team of former resume writers and job industry veterans dedicated to helping job seekers quickly and easily create a winning resume and cover letter. Our collection of tools has been designed from the ground up to be powerful and effective.

Primary Contact: Customer Service
Business Started: 1/1/2009
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Resume Companion LLC
ResumeGenius.com
Resume Technologies LTD
RGO Technologies
Resume Genius

Websites:
There are no additional web sites.

Contacts:

Partnership
Edward Huang (Contact)
John Bailey (Senior Resume Consultant)
Juan Ardila (Director of Operations)
Betty Ko (Customer Service Manager)

Addresses: