Riverside City Mission ratings, reviews and complaints - Churches

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Riverside City Mission closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Riverside City Mission provides not-for-profit charitable services to the community's poor. Our mission is to provide opportunities for homeless and destitute men and women and the poor and needy to transform their lives.

Primary Contact:	Linda Olson (Office Manager)
Business Started:	9/18/1997
Social:

About Riverside City Mission

The Riverside City Mission is a Christian not-for-profit 501(c)3 organization.

Our mission is to provide opportunities for homeless and destitute men and women and the poor and needy to transform their lives.

Our strategy is to feed the hungry, help the homeless, provide food boxes for the poor and needy and referrals to long-term residential discipleship and rehabilitation programs for all who are in need.

Our method is to provide holiday hot meal outreach events, Family Food Box distribution, preparation and delivery of pre-cooked meals for shut-ins and home bound seniors, clothing distribution, providing household items from our "Blessingdales" free stores, life-skills workshops, work opportunities, job training, personal counseling, chapel services, Bible studies, family restoration, and referrals to other service providers.

Our commitment is motivated by Jesus Christ’s call to serve the poor and needy.

Our values are commitment to help the homeless and poor with respect, integrity, honesty, stewardship and serving with dignity.

Interested in Riverside City Mission?
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

City Mission Ministries

Websites:
There are no additional web sites.

Contacts:

Jackie Davis (Executive Director)

Barbara DuBois (Assistant Director)

Corrie Keener (VP of Operations & Special Event)

Addresses:

26200 Date Street, Highland, CA, 92346

Reputation Report

Riverside City Mission

Complaints and Resolutions

Other Information