Find a reputable business?

Reputation Report

Riverside Metro Auto Group, LLC

497 inquiries |
New Car Dealers

File Complaint

8330 Indiana Avenue
Riverside, CA 92504 | Get Directions

(951) 688-9420

http://www.riversidemetro.com

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 3 reviews.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/1/2015 joe a.

John Hawkins little man Big ego. Bigger joke

John Hawkins little man with little practical knowledge of the automotive retail business . But does like to hear himself talk. A joke of a figure head installed by the doctor cousins. The true money men of the group .

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Riverside Metro Auto Group, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Riverside Metro Auto Group sells new & used Hondas, Nissans, Mazdas, and VWA. Customer service is our game!

Primary Contact:	Richard Michaelson (Dealer Principle)
Business Started:	9/30/1999
Social:

Interested in Riverside Metro Auto Group, LLC?
Contact them directly!

Request Quote

Licensing

California Bureau of Automotive Repair

Verified License

License Number: 244610
Status: Valid

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Riverside Mazda

Riverside Hyundai

Riverside Honda

Riverside Metro Partners, LLC

Riverside Hyundai Mazda

Websites:

Contacts:

Anthony V. Grisanti (Owner)

Howard L. Hawkins (Owner)

Jack T. Mihr (Owner)

John H. Hawkins (Owner)

John L. Hawkins (Owner)

Other Categories:

Used Car Dealers

General Auto Repair Services

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile