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Rock Bottom Asphalt

265 inquiries |
Asphalt Pavement Business

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3939 Central Avenue #85
Ceres, CA 95307 | Get Directions

(408) 599-8245

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/9/2019 chad c.

Please stay away from the George family. They have a record of shoddy work.

Our family had a horrific experience with Rock Bottom Asphalt. The Rock Bottom Asphalt and the owner's Jimmy & Jim George, (as of this post) are unlicensed and have been since November 2018. What this means to you the consumer is that they are unable to guarantee their work if something goes wrong. Its been 6 months and to this day they are still unable to fix their shoddy work and the damage to our property. I regret not saying something earlier since I discovered there were a slew of customers in my same position that have had shoddy work and have yet to get their work fixed or refunded. Even one of the customers has taken them to court and this is why the license is on hold. https://www.yelp.com/biz/rock-bottom-asphalt-perris-3?hrid=zSs3sVqSa8tgq33lAMLLvw&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) What makes this more challenging - To pin them down to fix their work is like a game of whack a mole due names of Jim, Jimmy and Jim Senior (George). They have left us in over 3k of debt our family will never see. This is a company/family I would like any hardworking family to avoid and the reason for this submission.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Rock Bottom Asphalt closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Rock Bottom Asphalt provides professional residential and commercial asphalt services in Ceres, CA and surrounding areas.

Primary Contact:	Jimmy Andrew George (Owner)
Business Started:	5/7/2007
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 1020651
Status: Expired

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Jim George Paving

Websites:
There are no additional web sites.

Contacts:

Jim George (Owner)

Other Categories:

Paving Contractors

Earthwork and Paving Contractor

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