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Royal Roofing Company

1,519 inquiries |
Roof Contractors

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6831 Suva Street
Bell Gardens, CA 90201 | Get Directions

(562) 928-1200

http://www.royalroofing.com

Monday-Friday: 8:00 AM-5:00 PM

Company Rating

AAA

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Customer Reviews

based on 5 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/31/2022 Martin G.

Best roofing company

They are very clean and respectful when working

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Royal Roofing Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Royal Roofing Company specializes in repairs, maintenance, roof restoration, and re-roofing services, servicing Los Angeles and Orange Counties, the San Fernando and San Gabriel Valley.

Primary Contact:	Steve Pinkus (President)
Business Started:	12/3/1982
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 432352
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

~156260162~100015314
156263620

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Laura Diaz (Office Manager)

Stephanie Pinkus (Controller)

Curtis Ide (General Manager)

Customer Service

Inquiries

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