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Rubber Flooring Direct

373 inquiries |
Floor Materials Wholesale

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24881 Alicia Parkway
Laguna Hills, CA 92653 | Get Directions

(800) 279-1693

http://www.rubberflooringdirec...

Monday - Friday 7:00 am - 5:00 pm

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/4/2016 Matt S.

Sports Flooring in my elevators

I have two elevators that are partially outside here in Florida and the floor tile in the elevators are difficult to clean and maintain. We had switched to non-slip tile but it also was cracking over time. We installed rubber flooring in both elevators and it has been a great success. Comfortable for everybody including contractor dollies, etc. and nice to look at. Would definitely recommend this application of Sports Direct flooring product.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Rubber Flooring Direct closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We have been supplying and installing rubber since 1995. Our goal has always been to provide the very best sports floors, rubber playground surfacing, rubber golf course products and equine surfacing at the most competitive prices available today.

Primary Contact:	Lyndon Mumm (CFO-Sales Manager)
Business Started:	3/1/2008
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Sport Floors Direct, Inc

Websites:
There are no additional web sites.

Contacts:

Jennifer Mumm (President)

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Last Name:

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