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Rushmore Loan Management Services, LLC

  2,835 inquiries |
Mortgage Services

15480 Laguna Canyon Road Suite 100
Irvine, CA 92618
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(949) 341-0777

http://www.rushmorelm.com

Monday - Thursday: 6:00 AM – 7:00 PM PST Friday 6:00 AM – 6:00 PM PST

Company Rating

AAA

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Customer Reviews

based on 3 reviews.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

90 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/14/2019

The CEO allowed his loan officer to take my house after 29 years.

Terry l. Smith chief executive officer if Rushmore Loan allowed his loan officer to take my house after 29 years because of my disability and his high interest rate of 10. They are scammers.

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Complaints and Resolutions

Total Amount in Dispute:
$3,235,560.00

Total Amount Settled:
$3,235,560.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to complaints presented to them.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

90 complaints against Rushmore Loan Management Services, LLC closed in last 3 years.
Complaints Type of response
7 Making a full refund, as the consumer requested
0 Making a partial refund
46 Agreed to make an adjustment
2 Refusing to make an adjustment
33 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

Rushmore Loan Management Services, understands the importance of homeownership, and they recognize that at times, economic changes can make it difficult to make your mortgage payment.

Primary Contact: Clayton Goff (VP, Legal)
Business Started: 9/12/2008
Social:

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Licensing

California Department of Business Oversight

Verified License

License Number: 603K553
Status: Active

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Consumer Inquiry
Eileen Cudiamat (Correspondence Research Analyst)
Jesus Santos-Rosado (Compliance Supervisor)
June Healy (Paralegal)
Lori Zamoznick (Paralegal)

Other Categories:

Addresses: