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Safety 1st Driving School

381 inquiries |
Driving Schools

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2070 Business Center Drive Suite 135
Irvine, CA 92612 | Get Directions

(949) 250-7001

http://www.safety1stdriversed....

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/10/2014 devang d.

#1 place to go driving school in orange and LA county

My daughter just got her license thanks to the dedicated instructors at Safety 1st Driving School. SHAWN. C , my daughters instructor, took the time to let me know after every lesson what she could improve on. He also answered all of my questions and concerns about teen driving. I purchased the 5 pack of lessons that provided a total of 10 hours behind the wheel training with DMV package which was great!! . With the DMV package my daughter got to drive to the DMV for the exam in one of the Safety 1st cars with her instructor SHAWN C. No parental stress!! She passed the behind the wheel portion (and the written part) on the first try!! I'm glad I found this place and I will recommend them to every parent that is looking for a reasonable and dependable drivers training program. Safety 1st and I can see the improvement in her skills, knowledge and attitude towards operating a vehicle, directly attributed to her instructor, Shawn c .

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Safety 1st Driving School closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Safety 1st Driving School is a company providing safe and professional service throughout the county.

Primary Contact:	Mani Namazi (President)
Business Started:	9/20/2011
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Angela Santos (Office Manager)

Alex Namazi (Chief Financial Officer)

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