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San Bernardino & Riverside Counties Fire Equipment

295 inquiries |
Fire Protection Equipment and Supplies

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932 North D Street
San Bernardino, CA 92401 | Get Directions

(800) 760-1913

http://www.sbrcfire.com/

Mon - Fri: 7:00 am - 4:00 pm

Company Rating

AAA

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Customer Reviews

based on 4 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/15/2017 Corey D.

They keep their promises and dates. They deal with issues immediately. We have been using them for many, many years.

San Bernardino Fire Equipment Company exceeded our expectations. We dealt with other fire companies and Andy comes out anytime for anything. He is quick to respond. They keep their promises and dates. They deal with issues immediately. The offer a well, well done service. They treat us like one of their “good” family members. I would absolutely recommend them. We have been using them for many, many years.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against San Bernardino & Riverside Counties Fire Equipment closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Fontana Fire Equipment, Inc. provides the sale and service of fire extinguishers, emergency and exit lighting, and restaurant hood fire suppression systems.

Primary Contact:	George Boland (Owner)
Business Started:	12/8/1986
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Licensing

California State Contractors License Board

Verified License

License Number: 520784
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

San Bernardino Fire Equipment Co.

Fontana Fire Equipment, Inc.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Fire Protection Contractors

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