San Bernardino City Mission ratings, reviews and complaints - Churches

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against San Bernardino City Mission closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

San Bernardino City Mission offers the homeless hot meals, food box meals, spritual counseling, chapel services, mobile mission services, clothing distribution, bible study, family referral, discipleship/rehabilitiation program, and more.

Primary Contact:	Linda Olson (Manager)
Business Started:	11/19/1997
Social:

About San Bernardino City Mission

Our mission is to help hungry, poor and destitute men, women and children transform their lives through the power of God in Jesus Christ.

Our strategy is to feed the hungry, help the homeless, provide family food boxes for the poor and needy, and offer referrals to long-term residential discipleship and rehabilitation programs for all who are in need.

Our method is to provide spiritual help for the people who come to us, while meeting their most urgent needs:

Hot meals at community outreach events
Bags of Hope with meals to take home
Family Food Box meals
Distribution of clothing and household items
Personal counseling
Devotion services, Bible studies, family restoration
Referrals to other service providers

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Vicki Stewart (Administrative Assistant)

Contact

Ruby Snyder (Assistant Director)

Jackie Davis (Executive Director)

Barbara DuBois (Assistant Director)

Other Categories:

Food Services

Addresses:

P.O. Box 3489, San Bernardino, CA, 92413

Reputation Report

San Bernardino City Mission

Complaints and Resolutions

Other Information